Privacy Policy for Zenith Group NW LLC and Pinnacle Construction NW LLC

Effective Date: August 1, 2024

Introduction

Zenith Group NW LLC and Pinnacle Construction NW LLC (collectively referred to as “Company”, “we,” “us,” or “our”) are committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with us.

Certain states provide specific rights to their residents as listed below. While we will attempt to respond to a request from any U.S. resident, we reserve the right to deny requests if allowed under applicable law. Unless you are a California resident, any rights that may be available in your state are not afforded to you under this State Privacy Disclosure while you are operating in your commercial or employment capacity.

The terms used in this State Privacy Disclosure shall have the same or similar meaning as those terms in each of the applicable state’s laws, or the closest approximation of such terms.


1. Data Collection

General Personal Information
Category of Personal Information Purpose for Collection, Use, or Processing Sold to Third Parties or Shared with Third Parties for Cross-Content Behavioral Advertising
Identifiers:
For example, a name, address, online identifier, Internet Protocol (“IP”) address, email address, phone number, or other similar identifiers.
  • To fulfill or meet the reason for which the information is provided
  • For our internal operational purposes
  • For auditing relating to consumer transactions including ad impressions and compliance with regulations
  • Fraud and security detection
  • Debugging to identify and repair errors
  • Short-term data use for the current interaction that is not used to build a profile
  • Servicing transactions and accounts (e.g., customer service, maintaining and servicing accounts, customer verification, payment processing) and providing our products and any additional services
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
  • Undertaking internal research for technological development and demonstration
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us
  • To share the personal information with service providers to carry out other business purposes.
We sell/share IP address, device type and characteristics, and unique device identifiers to web analytics providers and advertising partners.
Commercial Information:
For example, records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
No
Biometric Information:
For example, physiological, biological or behavioral characteristics, that can be used to establish individual identity.
No
Internet or Other Similar Network Activity:
For example, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.
We sell/share to web analytics providers and advertising partners
Geolocation Data:
For example, information that can be used to determine a device’s physical location.
We sell/share to web analytics providers and advertising partners
Profile Data:
For example, inferences drawn from personal information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, predispositions, behavior, attitudes, abilities, and aptitudes.
We share data to Zoho SalesIQ and related Zoho Services to aid in our automated decision-making and profiling activities.

We collect phone numbers through our website forms for the purpose of sending SMS notifications and updates. By submitting your phone number, you consent to receiving text messages from us. You can opt out of SMS communications at any time by replying STOP to any text message or emailing us at privacy@zenithgroupnw.com


2. Data Retention

We retain information for different periods of time depending on the purposes for which we collect and use it. We will delete or de-identify information when it is no longer needed to fulfill the purposes listed for each category above, unless a longer retention period is required to comply with applicable laws. There may be technical or other operational reasons where we are unable to fully delete or de-identify your information. Where this is the case, we will take reasonable measures to prevent further processing your information.


3. Notice of Sale/Sharing of Data

Our use of tracking technologies may be considered a sale or sharing with third parties for cross-context behavioral advertising (e.g., targeted advertising) under applicable state law. You can opt-out of being tracked by these third parties by contacting us at privacy@zenithgroupnw.com and informing us of your preferences. Please note that this provides opt-out rights under all applicable state laws, also known as “opt-out rights” or “personal data use opt-out”.

Please review our Privacy Policy below.


4. Data Storage and Security

Personal data is stored in secure cloud environments protected by industry-standard encryption methods, both in transit and at rest. We use SSL on our website, restrict access to data to authorized personnel, and rely on robust security protocols provided by our cloud service providers. Regular security audits are conducted to ensure data protection.


5. Legal Basis for Data Processing

We process personal data based on the following legal grounds:

  • Consent: Users provide explicit consent by using our website and engaging with our services.
  • Contractual Necessity: Data processing is necessary to fulfill our obligations to customers.

6. Privacy Policy

The purpose of this privacy policy is to provide you with a comprehensive description of our online and offline practices regarding our Information Practices. You have certain rights to control the use of your personal information. This privacy policy describes your rights as it relates to our Information Practices as to your personal information and how you can exercise those rights.

The following table includes disclosures for the preceding 12 months of: categories of personal information we have collected about consumers, the categories we have disclosed for a business purpose, and categories of third parties with whom we shared the personal information during that period.

General Personal Information
Category This Category is: Business or Commercial Purpose for Collection & Disclosure Categories of 3rd Parties to whom the information was disclosed
Collected Disclosed to 3rd Parties
Identifiers
  • To fulfill or meet the reason for which the information is provided
  • For our internal operation purposes
  • For auditing relating to consumer transactions including ad impressions and compliance with regulations
  • Fraud and security detection, investigation, and resistance
  • Debugging to identify and repair errors
  • Short-term data use for the current interaction that is not used to build a profile
  • Servicing transactions and accounts (e.g., customer service, maintaining and servicing accounts, customer verification, payment processing) and providing services on behalf of business or service provider (e.g., financing, advertising or marketing, analytics)
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
  • Undertaking internal research for technological development and demonstration
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
  • To share the personal information with service providers to carry out other business purposes.
  • Cloud storage providers
  • Payment processors
  • Web analytics and advertising providers
  • Web hosting service providers
  • E-mail distribution service providers
  • Help Desk service providers
  • Financial and accounting service providers
  • Cybersecurity service providers
  • Logistics and planning tool providers
  • Customer relationship management tool providers
  • Property preservation and inspection services
  • Home construction contractors
  • Home repair providers
  • Home warranty service providers
  • Customer Survey Solutions
  • Identity & Authentication Service Providers
Commercial Information
Biometric Information
Internet or Other Similar Network Activity
Geolocation Data
Profile Data

The categories identified as “collected” in the tables above are gathered from the following categories of sources:

Category
You directly
Consumer data resellers
Marketing partners
Data analytics providers
Operating systems and platforms
Social networks

What We Sell to Third Parties or Share with Third Parties for Cross-Context Behavioral Advertising and Right to Opt-Out

Categories sold to or shared with Non-Service Providers Categories of Non-Service Providers to whom this category of personal information has been sold or shared
Identifiers
  • Analytics Providers
  • Advertising Partners
Internet or Other Similar Network Activity
  • Analytics Providers
  • Advertising Partners
Geolocation Data
  • Analytics Providers
  • Advertising Partners

7. Customer Rights

The purpose of the notice of Right to Opt-Out is to inform you that you have the right to direct us to stop selling or sharing your personal information, which is called the “Right to Opt-Out.”

You may exercise your Right to Opt-Out by: (1) emailing us at privacy@zenithgroupnw.com, or (2) submitting your request through an opt-out preference signal/universal opt-out mechanism (described further below in the section titled “Opt-Out Preference Signals/Universal Opt-Out Mechanism”).

Once you make an opt-out request, we will comply within 15 business days.

We do not have actual knowledge that we sell the personal information of minors under 16 years of age.

The rights afforded under this State Privacy Disclosure apply solely to state privacy laws applicable to us.

SMS PRIVACY

We value your privacy and are committed to protecting your personal information. Any phone number provided through our SMS opt-in process will not be shared or sold to third parties for the purpose of SMS marketing or any other SMS-related services. We use your phone number solely for the purpose of sending you the informational and promotional messages that you have explicitly consented to receive. You may opt out of receiving these messages at any time by replying STOP to any text message or contacting us directly at privacy@zenithgroupnw.com.

Your Right to Know

Certain States provide the right to request that we disclose any of the following:

  • the categories of personal information we have collected about you
  • the categories of sources from which the personal information is collected
  • the business or commercial purpose for collecting, selling, or sharing with third parties for cross-content behavioral advertising (e.g., targeted advertising)
  • the categories of third parties to whom we disclose personal information
  • the specific pieces of personal information we have collected about you

You can do this through a verified consumer request. That process is described below in the section, “How To Exercise Your Rights.”

Your Right to Request Correction of Inaccurate Personal Information

Certain states provide the right to request correction of inaccurate personal information maintained by us. We may request documentation from you to determine the accuracy of the information. If you provide us documentation either upon our request or through your own initiative, that documentation will only be used for the purpose of correcting your personal information and complying with our recordkeeping requirements.

As an alternative to correction, we may delete the inaccurate information if it does not negatively impact you or if you consent to this deletion. We reserve the right to deny this request if allowed under applicable law, or if we determine that the contested information is more likely than not accurate, based on the totality of circumstances. You can submit a correction request through a verified consumer request. That process is described below in the section, “How to Exercise Your Rights.”

Your Right to Request Deletion of Your Personal Information

Certain states provide the right to request that we delete any of your personal information collected by us, subject to certain exceptions. You can do this through a verified consumer request. That process is described below in the section, “How to Exercise Your Rights.”

There may be scenarios where we deny your deletion request. If that occurs, we will provide you with an explanation as to why we could not delete all or some of your personal information.

How to Exercise Your Rights

You may exercise your rights, as applicable by state law, by submitting a verified consumer request to know information (and to receive your personal information in a portable format), to correct information, or for deletion.

The response to a request to know will provide the personal information we have collected and maintained about you, in a portable format, unless an exception under applicable state law applies. Please note that, depending on the applicable state law, we may not be required to provide personal information to you if you make multiple requests in a certain time period. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

You can submit requests using the following web form or by calling 360-780-3999. Your request will be verified using information you provide as described on the web form. If you call 360-780-3999 you will be asked to provide the same information requested on the web form for verification purposes. If you submit a request that is not through one of the above designated methods or is deficient in some manner unrelated to verification, we will provide you with information on how to submit the request or remedy any deficiencies with your request.

Once we receive your verifiable consumer request, we will confirm receipt of the request within 10 business days, or as allowed under applicable law, describing our verification process. We will respond to your request within 45 calendar days, or as allowed under applicable law, if we are able to verify your identity. Requests for deletion will require a separate confirmation that you want your information deleted.

Requests to Know or Delete for Child Under the Age of 13: We do not knowingly collect information of minors under the age of 13.

Opt-Out Preference Signals/Universal Opt-Out Mechanism

Our use of tracking technologies may be considered a sale/sharing for targeted advertising under applicable state law. You can opt-out of being tracked by these third parties by broadcasting an Opt-Out Preference Signal/Universal Opt-Out Mechanism, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). Your request to opt-out of sale/sharing will be linked to your browser identifier only and not linked to any account information because the connection between your browser and the account is not known to us. Because the signal is browser-specific, you will need to broadcast subsequent signals if you are accessing our website through different online devices (e.g., computers, smartphones, tablets).


8. Notification of Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify users by posting a notice on our website and, if applicable, by sending an email to those who have provided their contact information. We encourage users to review this Privacy Policy periodically to stay informed about how we are protecting their information.